Shipping & Return Policy

Shipping Policy

At www.agkapil.com, we strive to provide fast and reliable shipping to our customers.

You can choose between Ground Shipments & Next Day Air.

All orders will ship On or before Next Working Day.

Shipping rates are calculated based on the weight & dimensions of the package, as well as the shipping method chosen.

For ground shipments, We may ship the orders through LTL Freight to provide cheaper shipment costs for you.

Estimated delivery time may vary due to circumstances which are beyond our control such as weather conditions, traffic or other logistic issues.

Once your order has shipped, you will receive an email with tracking information.

Return Policy

Our goal is to provide shopping experience of highest quality. 

However, if there is any problem with any of our products, We will refund any sold product within 30 days of delivery. Please note that the product to be returned is in its original condition with packaging intact and should not have been used, altered, or damaged. 

To initiate a return, please email us at sales@agkapil.com to obtain a Return Merchandise Authorization (RMA) number. Carefully package the product, mention the RMA number on the package & ship back the product to us at the address provided to you by our customer service team.

We will process your return and issue a refund within 7 business days.

Customer is responsible for return shipping costs. Returns are subject to restocking fees. 

Changes to Shipping & Return Policy

We reserve the right to change our shipping & return policy at any time. Changes will be effective immediately and will apply to all orders placed after the change is made. By placing an order on our website, you acknowledge that you have read, understood and agree to our shipping & return policy.

Contact Us

If you have any questions or concerns about our shipping or return policy, please don't hesitate to contact us at sales@agkapil.com

We're committed to providing the best possible shopping experience, and we appreciate your feedback.

Thank you for shopping with us!